Off-Campus Living recommends you research each rental property before you decide to sign a lease to make the best informed decision for yourself.
Go to Property Information section of the city's website
If in Minneapolis, call 311 (612-673-3000) if calling from outside 612 area code) and ask if they have any open orders for the property in question or a history of any past concerns.
If in St. Paul, contact 651-226-8989
Go to Google or the search engine of your choice and enter the actual name of the owner and management and see what information might be revealed, read any articles or reviews to inform yourself.
Talk to current tenants of the property you are considering. Ask what experience they have had, ask if they would rent again or refer a friend to this property, its manager or owner in the future. See if your prospective rental property has been reviewed on the Student Senate Off-Campus Housing Survey and read through the reviews. (If you would like to take the Student Senate Off Campus Housing survey yourself after your rental experience, you may do so here.)
Discuss any concerns with the potential landlord before you decide to rent from them.
Properties, once placed on this list for a year, will remain on the list until they request reinstatement and can demonstrate they have had a 6 month minimum of no unresolved or substantiated complaints with Student Legal Services.
(The Arrow Apartments has requested reinstatement and is undergoing review currently.
Millennium Management has requested reinstatement and is undergoing review currently.)
Should you decide to rent from a landlord on the list, we want you to be your own best advocate. Some advice:
Area Property Managers/Property Owners and the University of Minnesota share the common goal of making affordable, quality housing opportunities available to University students. To promote this goal, the University and Property Managers/Property Owners agree to the conditions outlined below for participation in University programs including but not limited to the Off-Campus Listing Service and the Off-Campus Housing Fair.
Off Campus Housing Program Policy Statement
By housing University of Minnesota Students, a landlord/property owner represents that the properties they lease comply with applicable local, state, and federal law, including municipal housing maintenance codes, all local rental registration or licensing requirements and manager screening requirements. The University may refuse to allow participation in programs, or may de-list, any properties when the University becomes aware of chronic code violations or repeated unresolved tenant complaints involving the Property Manager/Property Owner.
The University offers several programs to anyone who has a property in the seven-county metro area, including but not limited to the Off-Campus Listing Service and Off-Campus Housing Fairs. The University reserves the right to refuse to allow Property Managers/Property Owners and their properties to take part in such University programs, or to de-list already participating properties, in any of the circumstances outlined below.
1. The University reserves the right to refuse to allow participation in University programs or to de-list all of the Property Manager’s/Property Owner’s properties when that Property Manager/Property Owner has had three or more substantiated or unresolved tenant complaints filed with the University Student Legal Services (USLS) within the previous twelve-month period. A complaint is considered substantiated if it results in a court decision granting a remedy to the tenant, and is considered unresolved if the Property Manager/Property Owner has not made a good faith effort to respond to and or settle the complaint with USLS or tenant.
2. The University reserves the right to refuse to allow participation in University Programs or to de-list any or all of the Property Manager’s/Property Owner’s properties when the University is aware that the Property Manager/Property Owner has been included on the City of Minneapolis’ “Good Cause List” provided by the City of Minneapolis Department of Regulatory Services.
3. The University reserves the right to refuse to allow participation in University Programs or to de-list any property based on misrepresentation(s) by the Property Manager/Property Owner to the University or University Program.
A Property Manager/Property Owner who is refused participation in University Programs or is de-listed under the provisions of this program policy shall not be permitted to participate in any University Programs for a period of 12 months, and then only if the Property Manager/Property Owner satisfies the University that the problems with tenant complaints and regulatory services issues have been resolved and the relationship with the University and University Students has improved.
The University will maintain a public list of any property management company or property owner that would be refused participation in University programs based on any of the circumstances listed above, regardless of whether the property management company or property owner has applied to participate in any University programs. This public listing will be hosted on the Off-Campus Living Website and will include individual names, company names, and property names of those not in compliance with this policy. Prior to any listing, the University will provide notice of the intent to list the property management company or property owner and an opportunity to contest the determination that the listing should occur.
The inclusion on the public list of any property management company or property owner is not a determination as to the whether a property management company or property owner is necessarily “good” or “bad” or whether a student should or should not rent from a particular property management company or property owner. Rather, the University wishes to be transparent about its knowledge with respect to interactions between its students and property management companies and property owners so that its students also have that knowledge when making housing decisions.